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Forum Thread

Issue with recieving eggs from gem collector

Forum-Index → Bug Reports → Resolved → Issue with recieving eggs from gem collector
-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Thu, 08/06/2023 12:57 (1 Year ago)
Hi there, I recently have collected enough gems to exchange with the gem collector for a toxel egg, but it gives me an error saying "Sorry, I can't give you this type of egg!" I have a toxtricity in my pokedex too, I hatched a toxel egg, but it still gives me that error everyday. I know this has been an issue a few years ago, but I still have no idea how to fix it. Thanks in advance!

Here are the screenshots:
https://ibb.co/VCgS38K
https://ibb.co/1Q4fY2N
https://ibb.co/VQyDq94
-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Fri, 09/06/2023 13:52 (1 Year ago)
The funny thing is that I can exchange gems for other pokemon, but not toxel. I also bought few pokemon and I tried to exchange with the gem collector, but I am able to recieve the egg. I think this topic was brought up 7 years ago, and people have been talking about it, but there was no clear solution to the issue. Has anyone else experienced this?
MeepTheMareep02
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Trainerlevel: 61

Forum Posts: 718
Posted: Fri, 09/06/2023 14:08 (1 Year ago)
just adding on that this thread reports a similar issue with tyrogue, but it might be fixed since CatLady did a tyrogue hunt with gems a while back
-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Fri, 09/06/2023 14:10 (1 Year ago)
Yes I read that too, but thing is that I had toxel and toxtricity, and I was able to buy all the others.
CatLady
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Trainerlevel: 103

Forum Posts: 8,584
Posted: Fri, 09/06/2023 14:19 (1 Year ago)
I was able to trade some Gems for a Toxel Egg, so it's not the Gem Exchange/Collector itself that is bugged.
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-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Fri, 09/06/2023 14:21 (1 Year ago)
Yes, that's the thing, I am able to exchange for other eggs like I mentioned last page, and I asked others around too, and they said they could recieve it. I think this issue is for some people?
MeepTheMareep02
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Trainerlevel: 61

Forum Posts: 718
Posted: Fri, 09/06/2023 15:02 (1 Year ago)
hmm, maybe you could list some users who were able to redeem one? it's alright if you don't want to, but it might help determine what's causing the issue for you
-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Fri, 09/06/2023 17:05 (1 Year ago)
Well, mostly the admins were able to. One of my friend irl logged online and tried, because he has hatched a toxel before, and it also worked. He asked other friends to do it too, few had only toxtricity but were able to get the egg




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Gosth
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Trainerlevel: 56

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Posted: Sat, 10/06/2023 13:08 (1 Year ago)
What happens is that for tyrogue for some reason didnt considered its evos as part of their line, for getting tyrogue eggs, you needed a tyrogue, probably since is a split evolution. Maybe is the same with toxtricity
Crazymons
-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Sat, 10/06/2023 13:22 (1 Year ago)
I did have a toxel but it evolved into a toxtrcity low key




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-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Sun, 11/06/2023 13:36 (1 Year ago)
I think this is the solution to this issue. I have just bought a toxel, and I got the same egg from the gem collector. The pokemon of the egg must be there and should have not evolved yet. Thanks to everyone trying to help me! :DD Have a good day!





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Zuko~
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Trainerlevel: 46

Forum Posts: 168
Posted: Sun, 11/06/2023 13:46 (1 Year ago)
I have a zygarde,But can see it in gem collector
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-Devilish_Angel-
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Trainerlevel: 23

Forum Posts: 137
Posted: Sun, 11/06/2023 13:52 (1 Year ago)
Just try refreshing the page and look for 718. It should be there if you have the pokemon, and it hasn't evolved yet




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Jacharias
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Trainerlevel: 113

Forum Posts: 1,034
Posted: Sun, 11/06/2023 14:06 (1 Year ago)
@Shadow_Zekrom : You need to unlock the Zygarde Quest first.. before you can exchange gems for Zygarde eggs.

@hananirvana : You can't search it from those options.. since it is gotten in a "different" way than getting your Toxel egg, etc.


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-Devilish_Angel-
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Forum Posts: 137
Posted: Sun, 11/06/2023 14:24 (1 Year ago)
Oh i see...




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