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Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 20:30 (6 Months ago)
	Sure, let me know. You can also send me test PMs if you like. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 19:43 (6 Months ago)
	It is a new pm or a reply? And does it also happen with different recipients and different content? [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 12:22 (6 Months ago)
	If you can, mark it as not-SPAM so your mail provider learns to trust PH. Since we've got a new server, they don't know our IP Address yet and might filter it out wrongly. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 09:41 (6 Months ago)
	Shiny: have you tried receiving another one, and have you checked your SPAM? [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 07:20 (6 Months ago)
	The issue should now have been fixed, yes. I sent them out as a test for yesterday's wonder trade. Starting tonight, they should appear again normally. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 07:11 (6 Months ago)
	Does the issue still occur? [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 07:11 (6 Months ago)
	The bug has been fixed. The support center has also been fixed, as reported by FerBa. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 07:07 (6 Months ago)
	The issue has been fixed. As far as I can tell, you have received your community badge. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 07:04 (6 Months ago)
	The issue should now be fixed. Please test it and let me know if the issue persists. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sun, 11/08/2024 05:58 (6 Months ago)
	This issue has now been fixed. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sat, 10/08/2024 12:11 (6 Months ago)
	Did another fix, let me know if it happens again :) [Read more]

Riako
OFFLINE

Forum Posts: 2,807

Posted: Sat, 10/08/2024 09:12 (6 Months ago)

10/08/2024:

Thanks to some data collected during the early slots of today's SCS, I was able to massively improve the performance of our server. Participants of the most recent SCS slot have already noticed that it's now 10x-times faster, especially under heavy load.

Also, a bug at the item market has been patched. This caused a downtime of about 30 mins at the item market earlier today. Sorry for the inconvenience!

[Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Sat, 10/08/2024 09:10 (6 Months ago)
	Thank you for the report, the issue has now been fixed. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Fri, 09/08/2024 19:36 (6 Months ago)
	I found the issue and I think I have just implemented and uploaded a fix for it. Let me know if it happens again. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Fri, 09/08/2024 08:34 (6 Months ago)
	That's indeed weird. I just rechecked the script and it should work fine. Let's monitor what happens tonight. [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Fri, 09/08/2024 08:05 (6 Months ago)
	How many red boxes did you put up? And how many have you gotten out of it? [Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Thu, 08/08/2024 12:00 (6 Months ago)
	Fixed :) [Read more]

Riako
OFFLINE

Forum Posts: 2,807

Posted: Thu, 08/08/2024 11:33 (6 Months ago)

08/08/2024:

The announced server upgrade happened this morning and has been completed successfully. The old PH main server has just been shutdown, to fully test that the new server can run on its own without any hidden dependencies still lying around on the old one.

Further optimisations will continue to happen over the next few days. And if you encounter anything that doesn't look right, then please report it in the bugs forum.

To celebrate the new server, there will be an x3 interaction multiplier all day tomorrow.. And remember that Speed Click Saturday is this weekend!

[Read more]

Riako OFFLINE Forum Posts: 2,807	Posted: Tue, 06/08/2024 18:58 (6 Months ago)
	Fixed. You might need to clear your cache (or hit CTRL + F5 on the wiki). Sorry about the downtime. [Read more]

Riako
OFFLINE

Forum Posts: 2,807

Posted: Tue, 06/08/2024 16:35 (6 Months ago)

06/08/2024:

Planned downtime: PokeHeroes will be down on Thursday, August 8th, between about 6AM and 9AM (server time, see at the bottom of the page) for our server migration (as previously announced in the 11th anniversary post).

After the downtime, PH will have switched servers - no actions from your side will be required. If everything goes well, all will feel and look normal. This migration is necessary since our current main server and its operating system are almost 10 years old and are thus outdated/no longer supported by some third-party software we use.

Please don't panic if you encounter bugs on the new server, just report them in the forums and I will fix it asap. Also don't panic if PH then feels a bit slower than usual, optimisations will continue to happen, but this requires in-depth analysis during peak activity hours. In theory, the new server is a lot more capable than the current one, but configs may not be perfect yet.

[Read more]

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